Information We Collect

When you reach out to request corporate flower arrangements or gift services, we gather information you voluntarily provide. This includes your name, business name, email address, phone number, delivery addresses, and specific floral requirements. We also collect payment details when you place orders, though processing is handled securely by our payment partners.

For our corporate clients, we may collect additional business information such as company registration details, preferred delivery schedules, and budget requirements. This helps us deliver a tailored service that meets your business needs.

Our website automatically gathers certain technical information when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to improve our website performance and understand how clients discover our services.

How We Use Your Information

We use your personal information primarily to fulfill flower orders and provide excellent customer service. This includes processing your orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.

We also use information to improve our services and website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better serve the business community in United Kingdom.

Information Sharing and Disclosure

RiverCraftStudio protects your privacy and does not sell your personal data to third parties. We disclose information only as needed to deliver our services or when legally required.

We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We handle the protection of your personal data with utmost care and apply suitable technical and administrative safeguards to shield it. This covers safe data storage, encrypted messaging, and restricted access to personal information within our team.

Although we deploy robust security practices, no online transmission method is entirely risk-free. We continually update our practices to guard against emerging threats.

Your Privacy Rights

You retain important rights over your personal data. In line with applicable laws, you may be entitled to view, update, remove, or limit how your information is used.

To exercise these rights, contact us using the details at the bottom of this policy. We will reply within a reasonable period as mandated by law.

Data Retention

We keep personal data only for as long as needed to deliver our services and comply with legal obligations. Retention durations differ based on the data type and why it was gathered.

Cookies and Site Monitoring

We employ cookies and analogous technologies to enhance your online experience and gain insights into how guests interact with our site. Cookies store your preferences and help evaluate site performance.

You can adjust cookie preferences in your browser settings. Note that turning off some cookies might impact how the site works. For full details on our cookie practices, please consult our Cookie Policy.

External Links

Our site may include links to other sites or services. This privacy policy covers only RiverCraftStudio and our site. We are not responsible for the privacy practices of external sites.

We encourage you to review the privacy notices of any external sites you reach via links on our site.

Policy Updates

We may periodically revise this privacy policy to reflect changes in our practices, offerings, or applicable laws. When major changes occur, we will adjust the "Last Updated" date displayed at the top of this policy.

We invite you to review this policy from time to time to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about our handling of your information, please reach out to us.